Policies

Redo Policy

At Sweet Pea In 3D, customer satisfaction is our number one priority. We want your 3D/4D ultrasound experience to be the most thrilling part of your pregnancy. We do offer a Redo Policy and want to make it as generous and transparent as possible. If you have questions about any of the items below, please feel free to ask. We will be happy to explain before you pay for your service.

Gender Determination Package: If we are unable to tell for certain if you are having a boy or a girl, we will bring you back at no charge to check again within 2 weeks.

3D/4D sessions only: Most babies cooperate for us the first time. However, if your baby continues to be shy during your entire 3D/4D visit, you may return within 2 weeks for a redo at no charge.

If you are 35 weeks or more, please let our sonographer know before you pay, We offer to scan you first. If we can get good pictures, you will then pay for the service chosen.

If you book your return session and do not show or call to reschedule or cancel at least 4 hours in advance, you forfeit your right for a free redo.